Fees & charges
Carbar provides a personalised subscription service that allows our members exclusive access to a fully-maintained and comprehensively insured car.
The weekly subscription fee aims to cover all of the cost of owning, maintaining and running a car such as depreciation, interest, registration, insurance, routine maintenance, roadside assist, mechanic faults, faulty and worn tyres and batteries. The subscription fee excludes tolls and fuel.
The upfront fee covers the costs of procuring the vehicle, cleaning and detailing, comprehensive service and safety checks as well as setting the vehicle up to deliver on our subscription service. It varies for each car depending on the year, make and model selected.
The total minimum costs for Carbar’s service includes the upfront fee and ‘initial’ four week subscription fee. The upfront fee is billed to your chosen payment method when you order a car subscription online. The initial four week subscription fee is billed on the car’s delivery or pick-up otherwise known as the “subscription start date”.
Carbar operates a fortnightly billing cycle. The weekly subscription fee as well as any other charges you may incur in connection with the use of our service, such as tolls and possible transaction fees (see below), will be charged to your payment method on the specific payment date. You can choose to pay by Credit/Debit Card or Direct Debit.
As a member, you can see your next payment date by visiting our website and navigate to Billings in the Account section of your My Dashboard.

Payment methods
To use the Carbar’s service you must provide one or more payment methods. Carbar accepts Credit/Debit card and Direct Debit payments.
Your payment method is defaulted to the credit/debit card used when you pay the upfront fee and place your order online. The upfront fee is exempt from credit/debit card transaction fees however, all future recurring billing including the initial four week subscription fee include transaction fees outlined in the table below.
As a member, you can update your payment method by following the instruction below
- 1. Login to your Carbar account
- 2. Navigate to your Account and Billings
- 3. Click Payment Options
Please make sure you continue through the process and click update to complete the change.
Cancelling your service
There are no fees or charges for cancelling your service and you can do so at any time.
You will continue to have access to the car and Carbar’s service through to the end of your current billing period (max. 2 weeks). As a member, you can see your next payment date by visiting our website and navigate to Billings in the Account section of your My Dashboard.
To cancel, simply email us at subscriptions@carbar.com.au and we can coordinate the collection of the vehicle with you.
Excess KMs
All subscriptions come with a 26,000 km allowance
According to the Australian Bureau of Statistics (ABS) as at June 2020, the average kilometres (km) travelled was ~12,000 km for all vehicles. NT vehicles had the highest average at 12,500 kms, followed by Victoria with 12,400 kms.
If you’re above average and go above the 26,000 km allowance, there is a $0.40 charge per km.
Additional fees and charges
Fee type
|
Amount
|
Calculation
|
Additional information
|
Additional customer application checks fee
|
Up to $70.00 inc GST
|
Fixed fee
|
As required
|
Late or Failed payment fee
|
$27.50 inc GST
|
Fixed fee
|
Late or Failed payment fee. A late fee is applied to a customers account when an invoice is 14 days in arrears.
|
Refuelling service fee
|
$27.50 Admin fee + top up cost at current fuel price (no markup is charged on refuelling)
|
||
Additional Kilometre fee
|
$0.40 per kilometre
|
$0.40 p/km over 26,000 km pa. prorated
|
|
Administration fee
|
$27.50 inc GST
|
Fixed fee
|
General administration fee
|
Credit/Debit card transaction fee
|
1.75% + $0.30c per transaction
|
Fixed percentage of the total transaction, plus $0.30 cents. Fixed percentage is 1.75%.
|
Charged in arrears and appears itemised on next invoice Upfront fees are exempt from transaction fees.
|
Last updated 23/09/2021
Additional fees and charges
Fee type
|
Additional customer application checks fee
|
Amount
|
Up to $70.00 inc GST
|
Calculation
|
Fixed fee
|
Additional information
|
As required
|
Fee type
|
Late or Failed payment fee
|
Amount
|
$27.50 inc GST
|
Calculation
|
Fixed fee
|
Additional information
|
Late or Failed payment fee. A late fee is applied to a customer\u2019s account when an invoice is 14 days in arrears.
|
Fee type
|
Refuelling service fee
|
Calculation
|
$27.50 Admin fee + top up cost at current fuel price (no markup is charged on refuelling)
|
Fee type
|
Additional Kilometre fee
|
Amount
|
$0.40 per kilometre
|
Calculation
|
$0.40 p/km over 26,000 km pa. prorated
|
Fee type
|
Administration fee
|
Amount
|
$27.50 inc GST
|
Calculation
|
Fixed fee
|
Additional information
|
General administration fee
|
Fee type
|
Credit/Debit card transaction fee
|
Amount
|
1.75% + $0.30c per transaction
|
Calculation
|
Fixed percentage of the total transaction, plus $0.30 cents. Fixed percentage is 1.75%.
|
Additional information
|
Charged in arrears and appears itemised on next invoice Upfront fees are exempt from transaction fees.
|
Last updated 23/09/2021
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